Role Overview

 Living Well Smokefree is seeking motivated and community-focused volunteers to support the collection and recording of client feedback relating to its stop smoking services across North Yorkshire. This fully remote opportunity offers flexibility and the chance to contribute to a service that helps individuals achieve positive health outcomes. We welcome volunteers from all backgrounds, and we are committed to creating an inclusive, accessible and supportive volunteering environment. This flexible role is completely remote.

 Role Purpose

 As a Story Telling & Communications Volunteer, you will help with over the phone collection, collation and transcription of reviews for the Living Well Smokefree service. Your contribution will support our work to use such reviews to promote, improve and strengthen our service across North Yorkshire

Key Activities

Volunteers may choose to support in a range of ways, including:

• Calling clients who have quit smoking with us to gather a review of the service
• Condense and transcribe the review into a couple of sentences
• Recording the review onto an Excel spreadsheet using MS Excel.

This is a varied role and your level of involvement is entirely flexible.

What You Will Gain

By volunteering with us, you will:

• Contribute to improving health outcomes across North Yorkshire
• Support efforts to reduce smoking in local communities
• Experience first-hand the contribution that our service has made to our communities via story telling
• Use and develop your communication, listening and transcribing skills
• Gain confidence, experience and access to ongoing training
• Join a welcoming, inclusive and supportive team 

This role offers meaningful, community‑focused experience for anyone who enjoys connecting with others and hearing their good news stories

Who would this role suit?

This role is ideal for someone who:

• Enjoys listening to people’s stories
• Has good attention to detail
• Good use of the English language over the phone
• Great communication and transcribing skills
• Likes organising their own time and working independently
• Likes to volunteer remotely 

Full training and ongoing support are provided.

(No previous experience is required, as full training and ongoing support will be provided. Volunteers from all backgrounds are encouraged to apply, and Living Well Smokefree is committed to maintaining an inclusive, accessible and supportive volunteering environment)

Become part of someone’s health journey in 2026?

Please click the 'Apply Now' button and complete our simple application form. 

If you’re ready to help inspire healthier futures across North Yorkshire, we’d love to hear from you.

Contact us:
📧 stopsmoking@northyorks.gov.uk
📞 01609 797272

Or reach out to our Peer Mentor Lead:
Carolyne Lobb
📧 carolyne.lobb1@northyorks.gov.uk
📱 07977 802436