Salary: £25,119 to £29,269
Grade: F and G
Contract: Permanent
Hours: 37 hours per week
Location: Waltonwrays Cemetery, Skipton
Weekend Working: Occasional
North Yorkshire Council are offering an exciting and rare opportunity to work at a well-established Crematorium, and Cemeteries, in Skipton, and surrounding areas.
For this challenging, unique and very rewarding opportunity, we require an innovative, forward thinking and proactive team member to join our current well established team to contribute to the blend of exceptional customer service mixed with excellent technical and operational delivery that always reflects the Council’s values, culture and strategic ambitions.
This is an opportunity to make a difference to bereaved families by giving comfort and guidance to them during a very difficult time. This post gives the successful candidate a very varied and rewarding career in which they can progress.
You must have the ability to work under pressure ensuring a high level of professionalism providing funeral services for bereaved families ensuring a personalised, unique and seamless funeral for all our families.
The Bereavement Service operates four locality-based crematoria providing dignified and respectful Funeral and Cremation services to the people, and families of North Yorkshire and beyond. The Service has responsibility for a significant number of open and closed cemeteries and closed churchyards across North Yorkshire, including their maintenance and safety of memorials.
The post holder will contribute towards achieving service key performance indicators. Relevant qualifications will be required to be achieved to carry out some roles. The role is emotionally and physically demanding. If you do not already hold the required qualifications you will be supported to achieve them within a reasonable timeframe.
The post-holder will work within one of the locality teams in the service (in this instance Skipton) with the potential of working in other areas and tasked on a day-to-day basis by a manager in the locality in which they are based.
Role Summary: This role is very varied, working on a rota of different tasks (dependent on training and qualifications)
Main Responsibilities:
Entry-level accountabilities
Chapel Attendant – This front line role offers a dignified oversight to ensure the smooth running of Cremation services, liaising with ministers/celebrants, funeral directors, bereaved families and significant number of mourners.
This is emotionally demanding work always requiring a respectful and dignified demeanour offering exceptional customer service.
Cremator Technician - The respectful and dignified cremation of a deceased person in line with statutory legislation ensuring full tracing of the deceased, removal of recyclable metals and adhering to risk management protocols, this is a technical role where it is essential to be qualified to undertake this part of the post, full training will be given.
Memorial Safety - Contribute to the Services’ memorial safety programme within the Council’s cemeteries and closed churchyards for which the council has responsibility to maintain. This is physically demanding work and will see you working outside in all weathers.
Top Level Accountability
Funeral Arrangements – ensuring that funeral services are booked in correctly, in a timely manner and all legal paperwork regarding the deceased is processed according to statutory legislation and guidance. This can be complex work which has to be completed under tight deadlines to absolute accuracy.
Cemetery Officer - contribute to the accuracy of all cemetery records, assisting relatives in locating the deceased, purchasing and renewal of memorials. This role does require understanding and compliance with cemetery law and again is complex work with a need of accuracy under tight deadlines.
Burial Attendant – dignified oversight to ensure the smooth running of burials or scattering/strewing of cremated remains including liaison with ministers/celebrants, funeral directors, bereaved families, mourners and Bereavement Technicians. This is emotionally demanding but rewarding work which always requires a respectful and dignified demeanour.
Ensuring compliance with all legal requirements of the service delivery is of absolute importance, as is attention to detail and time management skills.
Some weekend working and irregular hours may be required to meet operational demand.
Full training will be provided for the right candidate.
What can we offer you?
Flexible working scheme (dependent on service delivery)
Competitive rate of pay.
Excellent Local Government Pension Scheme
28 days holiday per year plus Bank Holidays
Access to range of benefits and discounts including green car scheme, childcare vouchers and home technology scheme.
Key Documents:
Please note, only shortlisted applicants will be contacted. If you have not received a response by the interview date you should assume that you have been unsuccessful on this occasion.
Key Dates:
Closing Date: 31st May 2024
Interview Date: Friday 7 June 2024
Venue for Interview: Belle Vue Square, Skipton
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
North Yorkshire Council (NYC) advertise vacancies on behalf of schools and external organisations (third parties) in North Yorkshire. NYC are not responsible for the recruitment/employment practices of third parties and accept no liability in relation to the vacancy and any subsequent recruitment/employment processes. Enquiries regarding the vacancy or practices should be made directly with the third party.
North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.
North Yorkshire Council are committed to the health and safety of our employees and of others including the general public. It has a responsibility to ensure employees who hold a position that is deemed to be safety critical as it requires the performance of duties which are directly related to the safe operation or security of a facility, piece of equipment or vehicle, handling of chemicals or work at height or in confined spaces and which, if not performed properly, could result in a serious safety risk or environmental hazard to employees, a facility or the general public , do not attend work whilst under the influence of drugs or alcohol. Individuals offered employment with North Yorkshire Council will be subject to the Workplace Substance Misuse policy. For safety critical roles as detailed above, random alcohol and drug testing may take place during the course of employment.