Lead Business Change Analyst

Lead Business Change Analyst


Salary: £48,474 to £52,504  

Contract: Established Full Time, Monday - Friday 

Weekly Hours/Working Pattern: 37 hours. Operating to a hybrid working policy, office-based working is expected at least 5-6 times a month 

Location: Offices in Harrogate, Malton, Northallerton, Richmond, Scarborough, Selby, Skipton, Whitby - you can work in the office most local to you as your base of work.  


About the role 


In April 2023, 8 district, borough and county councils came together to form the third largest unitary council in England, North Yorkshire Council.  We are the region’s largest employer exceeding 15,000 people. 


The newly formed North Yorkshire Council is now on a journey of consolidation, change and evolution. Our Transformation Service is leading the council through these changes, so it’s a very exciting time to get involved as part of our Business Analyst team. 


To support this change agenda, we are looking to recruit for the newly created role of Lead Business Analyst. This role will report to the Head of Business Analysis and is a critical role to also lead and support a team of skilled and professional Business Analysts. 


• Do you enjoy analysing problems, identifying opportunities, and delivering practical solutions?  

• Do you want to see your work have a positive impact and bring improvements to North Yorkshire?  

• Are you passionate about making public services more effective and efficient and working at the centre of a major local government reorganisation and transformation?  

• Do you enjoy being a team player, working collaboratively and professionally with others to deliver the best outcomes?

• Do you enjoy developing people and teams to succeed and reach their potential? 


If so, then this role is for you! 


As a Lead Business Change Analyst you will be working in a pivotal role at the heart of transforming our new organisation to be an effective modern unitary council.


This is a career enhancing and self-fulfilling opportunity.  You will help shape services by developing and embedding business change principles, ensuring that initiatives and opportunities progressed are the right ones for North Yorkshire Council, whilst delivering a great customer experience to North Yorkshire citizens. 


In this role you will: 


• Work with a wide range of senior stakeholders across the Council to identify opportunities for change. 

• Develop and present cases for change to senior management and Council partners. 

• Manage and undertake a range of analysis activities to further define opportunities, benefits, and action plans. 

• Understand and represent the customer interests, requirements and perspectives throughout analysis work and project lifecycles. 

• Review the impact and success of initiatives, to assess and quantify the extent to which benefits have been realised. 

• Be part of the management team of a supportive and dedicated Business Analysis team, who are committed to delivering positive change. 


 Essential Experience 


• Senior level communication and interpersonal skills. 

• Setting (and continuously improving) standards in business analysis. 

• Experience of leading, managing and developing professional Business Analysts to deliver to high performance standards.

• Experience of aiding, supporting and progressing business change in large organisations.


Essential Qualifications 


• Educated to degree level or equivalent experience. 

• Evidence of on-going commitment to CPD 

• Senior level analysis qualifications, e.g. BCS business analysis diploma (or higher), Lean, Six-Sigma Green Belt (or higher), or equivalent demonstrable experience. 


Working at North Yorkshire Council 


North Yorkshire really is a stunning, vibrant county with safe communities and excellent education. It is rich in heritage and culture, in a backdrop of outstanding natural beauty, vibrant cities, market towns, quaint villages, stunning rural and coast landscapes. We can also boast having three towns in the top ten of the UK Halifax quality of life survey. 


We welcome and celebrate diversity and inclusion and the strengths that this brings to our communities and workforce. We aim to provide excellent and efficient local services enabling everyone to fulfil their potential. To do this we give everyone equal access to services and job opportunities. 

As a North Yorkshire Council employee, you will have access to some great benefits. You can read all about them on our website: Total rewards | North Yorkshire Council Benefits include: hybrid working policy, access to our generous local government pension scheme with AVC options if you so wish, up to 34 days of annual leave and flexi-leave, health, wellbeing and development opportunities. 


Work Location


Having offices in Harrogate, Malton, Northallerton, Richmond, Scarborough, Selby, Skipton, Whitby, you can work in the office most local to you as your base of work. 

We attend the office at least 1 day per week where we focus on service planning, supportive supervision and coaching and professional develop alongside our business as usual tasks. The rest of the week we work remotely, and this might often include working from other offices and/or working from home depending on where it is most effective to work from.


Some travel to key locality offices (Northallerton, Harrogate and Scarborough) may be required based on business needs.


You might notice that we have multiple job postings as we are advertising that a candidate can work in any office location. However, you only need to apply once for this role. Please include your work location preference in your application.


For further information or an informal discussion about the role please contact Gary Hughes at Gary.Hughes@northyorks.gov.uk 


To apply for this position please click the “apply” button below or alternatively send your CV quoting this to resourcingsolutions@northyorks.gov.uk by Midnight on 27th May 2024 


If sending your CV, it is important that it is in word format and includes your full contact details (telephone, email, address), full employment history (name of employer, job titles, dates of employment and salary), full education history (qualification, grade, dates, and place of study), explanation of any gaps in employment. Your personal statement should outline your motivation for applying, how you meet the criteria for the role as detailed in the person specification and your work location preference. 


We do not sponsor visas for this role, so applicants need the right to work in the UK.


Key dates 


Closing Date: 27th May 2024

Anticipated interview date:  12th – 13th June 2024


Supporting Information 


Job Description.docx


Total Rewards 




 Important Information


North Yorkshire Council (NYC) advertise vacancies on behalf of schools and external organisations (third parties) in North Yorkshire. NYC are not responsible for the recruitment/employment practices of third parties and accept no liability in relation to the vacancy and any subsequent recruitment/employment processes. 

NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. 

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people, and adults. We expect all staff and volunteers to share this commitment. 

Lead Business Change Analyst
Location: Scarborough Area
Salary: £48,474 - £52,504