Business Support Officer

Salary: £26,847 - £28,153 per annum

Grade: E

Contract: Fixed Term for 12 months

Hours: Full Time, 37 hours per week

Location: Selby, North Yorkshire

An exciting opportunity has arisen within Business Support, we are looking to appoint 2 x Full Time Business Support Officers to support the Housing Management and Landlord Team, assisting the service in gathering data and feedback from tenants to help facilitate continuous service improvement.

You will support the Housing Management service on the Tenant Census project, to collect information used to report the Councils performance as a Social Housing Landlord. The role will involve speaking with tenants, collecting information and updating systems accurately. 

We are looking for someone with a background in customer services and/or administration, who has the ability to communicate effectively and professionally. To be successful you must have good keyboard skills and experience in Word, Excel, Databases and Outlook.

You must also have good literacy and numeracy skills, be able to prioritise your own workload, be conscientious, well-organised and is able to work independently whilst being part of a small team. 

The role offers a mix of hybrid working with a minimum of 3 days per week in the office, subject to service requirements. Full training will be given to the successful applicant, with the requirement to be in the office 5 days a week during the training period. 

What can we offer you?

In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier.

These include:

  • a local government pension scheme
  • salary sacrifice schemes
  • employee discount benefits including shopping, supermarkets, gym discounts and more!
  • travel loans
  • Health Assured – confidential help and support for your wellbeing

Click on our Total Rewards Brochure at the bottom of this advert to see the full range of benefits.

Contact

For an informal discussion about the post, please contact Georgina Smith on Georgina.Smith@northyorks.gov.uk

 

Key Documents

Job Description

Total Rewards brochure

Key Dates

Closing Date: 12th November 

Interview dates: 20th November 

Interview venue: Selby Civic Centre

 

NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. 

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. 

North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.

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Business Support Officer
Salary: £26,847 - £28,153 per annum
Posted: 29/10/2026
Closing date: 12/11/2026
Closing time: 23:59 (GMT)