Digital Business Analyst
Salary: £35,745 - £40,221
Grade: JK
Contract: Full Time, permanent
Location: Northallerton, Hybrid Working
Our Team…
The technology team are an innovative, driven and friendly team. You will have the opportunity to work alongside staff that are committed to supporting services across the council to deliver the best possible outcomes for our local communities.
This is an exciting time to join an ambitious team during a period of considerable change, and contribute to the challenges and opportunities that exist, both present and future.
For more information visit: Careers in technology and change | North Yorkshire Council
Role Summary…
We are looking for a Digital Business Analyst to join our Digital Products and Services team within the Technology and Change department. This is a unique opportunity to help to design, evolve and improve internal and external facing digital services.
As a Digital Business Analyst, you will be passionate about customer experience. You will use customer data to shape your work, using your knowledge of business analysis tools and techniques to engage with customers, manage workshops, gather product requirements, maintain product backlogs and conduct testing to ensure we build high quality products with the best customer experience possible. You will be a champion for user needs and communicate your ideas confidently. You will illustrate complex processes, systems, concepts and situations in a way that makes them easy to understand for a wide range of audiences.
What you will bring…
Experience / Qualifications
- Relevant Business Analysis qualification, for example BCS Foundation or Diploma (preferred but not essential)
- Experience of working with customer groups to conduct user research
- Experience of generating test scripts and undertaking testing, both directly, and to facilitate it with others
- Experience managing stakeholders at a range of seniority, both internal and external
- Experience with digital products and services
What we can offer…
You will have the opportunity to develop both knowledge and skills and various benefits are available such as generous annual leave entitlement, flexible working, excellent pension scheme, salary sacrifice car, cycle, technology and childcare schemes and a package of ‘Everybody Benefits’ shopping vouchers, discounts and more. Please see our total rewards brochure for more information.
Contact & Apply
For an informal conversation about this opportunity, please contact Anne-Louise Arkle Anne-louise.arkle@northyorks.gov.uk or call 01609 533050.
Applying is easy, simply click on apply now, register your details, remove your personal details from your CV and upload by midnight on 5th November. Interviews will be taking place the week commencing 13th November.