Catering Supervisor

Salary:  £26,847 - £28,153 per annum
Grade: E
Contract: Permanent
Hours: Full-time 37 hrs per week
Location: Whitby Pavilion

 

Join us as Catering Supervisor and drive the daily operations of one of our vibrant cafés, restaurants, or leisure and wellness venues. In this role, you will lead an enthusiastic team, uphold exceptional service standards, and ensure every shift runs smoothly.

 

We are hiring for one full-time role, which can also be split into two part-time positions.

 

Key Responsibilities:

·       Lead daily operations - manage shifts efficiently to meet and exceed customer expectations

·       Ensure safety & hygiene - comply with all food hygiene, health and safety, and COSHH regulations

·       Maintain pristine standards - oversee the cleaning, maintenance, and setup of front and back-of-house areas

·       Secure cash handling - follow council cash management and financial procedures strictly

·       Drive venue sales - actively promote services and maximise commercial opportunities

·       Act as safety lead - monitor visitor well-being and act as the designated Fire Marshall

 

What we are looking for:

·       Level 2 Food Hygiene Certificate is required

·       A Personal Licence is desirable (training will be provided if you don't have one)

·       Previous experience in a hospitality supervisory role

·       Excellent customer service skills, with the ability to handle customer feedback and complaints in a positive manner

·       A calm, resilient, and self-motivated multitasker who can thrive during busy shifts

 

What can we offer you?

When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position:

·       generous local government pension scheme

·       family friendly leave

·       salary sacrifice, employee cash backs and discount schemes

·       learning, development and career advancement opportunities

·       Health Assured – confidential help and support for your wellbeing

 

Apply

Ready to be part of our team and help create unforgettable experiences for our visitors?  

Applying is easy, simply click on apply, register your details, remove your personal details from your CV and upload.   

For more details or to discuss part time options, please reach out to Jill Gomez-Mannion on Jill.Gomez-Mannion@whitbypavilion.co.uk 

Key Dates:

Closing Date: 9 November 2026
Interviews: week commencing 9 November 2026

Key Documents:

Job Description.

Total Rewards

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. 

North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.

 

Using AI? Please follow our guidance to ensure your application reflects your own knowledge and experience: https://www.northyorks.gov.uk/jobs-and-careers/advice-your-job-application

 

Catering Supervisor
Salary: £26,847 - £28,153 per annum
Posted: 28/10/2026
Closing date: 09/11/2026
Closing time: 23:59 (GMT)