Salary: £38,220-£42,839 per annum
Grade: JK
Contract: Permanent
Hours: 37 per week
Location: Northallerton, North Yorkshire- Hybrid
Do you have strong technical expertise in Council Tax or Business Rates and enjoy applying it in complex, high‑stakes situations?
Are you motivated by making fair, defensible decisions that protects public money?
About the Role
North Yorkshire Council is seeking a highly skilled Revenues professional to play a pivotal role in the delivery of Council Tax, Business Rates and BID charges administration across the county.
In this role, you will provide operational leadership, expert decision‑making and financial control within the Revenues service. While your focus will be on one specialist area, you will maintain a clear understanding of the wider Revenues landscape and contribute to the overall priorities of the service.
This is a role with real responsibility. The decisions you make and the advice you provide carry reputational and financial significance for the Council, particularly when representing the authority at Valuation Tribunal hearings, courts and other formal arenas. You’ll act as the escalation point and assist on the more complex and intricate cases.
Your office base will be one of the key NYC offices (Northallerton, Harrogate, Selby or Scarborough) depending on which is most convenient for you and in line with the needs of the service. This can be discussed at interview stage.
Working with Others
Success in this role depends on collaboration. You’ll build strong relationships with colleagues across Customer, Revenues & Benefits, other council directorates, government bodies, and statutory and voluntary sector partners.
As an active member of the peer Team Leader group, you’ll promote the council’s values and behaviours, encouraging a positive, customer‑focused culture. You will act as a role model for engaging and empowering customers, ensuring their voice is heard and reflected in how services operate.
The role also involves negotiating payments with customers, enforcement agents and external agencies, often in sensitive or challenging circumstances. Your ability to balance empathy with firm, lawful decision‑making will be essential.
What you can Bring
You’ll bring advanced knowledge of Revenues legislation and practice, with the ability to interpret and apply new legislation confidently and accurately. You’ll have practical experience working with Council Tax and/or Business Rates legislation and a strong track record of preparing legally sound cases for Valuation Tribunal hearings.
Additionally, key skills include;
- Excellent written and verbal communication skills, with the ability to engage effectively with customers, colleagues and official bodies
- Confident in using ICT systems and managing information accurately
- Strong problem‑solving skills and the ability to use initiative
- Ability to deal sensitively and professionally with members of the public
- Experience contributing to service improvement and change
- Able to work under pressure while maintaining accuracy and attention to detail
- Skilled at interpreting and applying legislation to real‑world situations
Why Work for us
In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier. These include:
- a local government pension scheme with 18.1% employer contribution
- salary sacrifice schemes
- employee discount benefits including shopping, supermarkets, gym discounts and more!
- travel loans
- Health Assured – confidential help and support for your wellbeing
You’ll be part of a supportive team delivering an essential public service, where your work directly contributes to funding vital local services.
Click on our Total Rewards Brochure at the bottom of this advert to see the full range of benefits.
Contact
For more information, or an informal chat about the role, please contact Neil Fawcett 01609 767013 or Sherri Williamson 01723 232379.
Key Dates:
Closing date: 7th June 2026
Interview Date: Week commencing 15th June 2026
Interview Location: To be Confirmed (teams will be considered.)
Key Documents:
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.