Business Support Officer

Salary: £26,847 - £28,153 pro rata, per annum

Grade: E

Contract: Fixed Term for 6 months

Hours: 18.5 hours per week

Location: Scarborough, North Yorkshire

Weekend Working: No

The Rough Sleeper team within Housing Options are looking to appoint a Business Support Officer who will be required to work independently and as part of a team. The Business support officer will assist the Rough Sleeper team with admin tasks and will link up with Severe weather emergency protocol (SWEP) provision with a route to help get the homeless off the street.

The role will include a wide range of administrative tasks:

  • Record keeping,
  • Managing incoming calls,
  • Arranging temporary accommodation for housing options customers,
  • Attending meetings and minute taking.
  • Procurement, creating and inputting service spreadsheets will also be required.
  • Managing filing systems,
  • Processing invoices
  • Setting up rent accounts
  • Taking financial payments

Skills required:

We are looking for someone who is a good team player who is proactive and can keep a level head in a very busy service, an individual who can work on their own initiative and as part of a small team. 

Fantastic communication skills and excellent organisation skills are essential and a high level of IT competency in using Word and Excel are required.

Location:

During the training period you will be required to work in the office everyday. After training is complete you will be required to work in the office a minimum of two days a week Monday to Friday (to be discussed at interview). Once training is complete you will be required to be able to do hybrid working.  

What can we offer you?

In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier.

These include:

  • a local government pension scheme
  • salary sacrifice schemes
  • employee discount benefits including shopping, supermarkets, gym discounts and more!
  • travel loans
  • Health Assured – confidential help and support for your wellbeing

Click on our Total Rewards Brochure at the bottom of this advert to see the full range of benefits.

Contact

We welcome any informal chats before application to establish if this role is suitable, please contact Julie Hall: Julie.Hall@northyorks.gov.uk, if you would like to discuss the role further.

Key Dates:

Closing Date: 17th November 2026

Interview Date: 24th November 2026

Key Documents:

Job Description.pdf

Total rewards | North Yorkshire Council 

NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. 

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. 

North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.

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Business Support Officer
Salary: £26,847 - £28,153 pro rata per annum
Posted: 02/11/2026
Closing date: 17/11/2026
Closing time: 23:59 (GMT)