Salary: £29,064- £38,220 per annum
Grade: G - I
Contract: Permanent
Hours: 37 hours per week
Location: Northallerton, North Yorkshire
This is a hybrid role. You will be based at one of the key NYC offices; however, you may be required to travel across the county to support the service.
Are you passionate about technology and systems development?
Do you have a drive to develop and continuously improve technology solutions, customer facing systems and business critical applications?
Are you looking for a new challenge?
The Role:
As a Systems and Applications Operations Engineer you will be part of a large multi-faceted team sitting within the Council’s Technology department. Our overall aim is to ensure the effective operation of key management information systems, primarily our Revenues and Benefits systems.
So, if you are looking for an opportunity to deliver, develop and support a range of systems across a vast network of offices, external users and partners, then this could be an exciting opportunity for you.
You will be working in a team that strives to foster a friendly and professional working environment where individual effort and teamwork is recognised and valued both by customers and colleagues alike. We encourage a positive work/life balance through flexible and home working practices, and we are committed to developing our staff through on the job experience and professional training opportunities.
You will act as a lead for nominated technology applications and systems. You will truly become a systems expert, working collaboratively with internal and external partners, organisations and third-party suppliers to help shape the current design and future developments of systems to meet business and statutory requirements. You will also be responsible for the successful testing and implementation of any new bespoke system developments, components and upgrade changes, as well as providing a professional, high quality, third line support service.
Occasional out of hours working may be required to support system upgrades and changes, as well as occasional travel to other NYC sites and supplier events.
What you can Bring
We would be interested in hearing from you if you have prior experience in supporting, implementing and developing technology systems and solutions.
Key Skills
As systems applications engineer the ideal candidate will also have:
- Excellent customer service and relationship building skills
- The ability to work to your own initiative and problem solve.
What can we offer you?
In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier.
These include:
- a local government pension scheme with 18.1% employer contribution
- salary sacrifice schemes
- employee discount benefits including shopping, supermarkets, gym discounts and more!
- travel loans
- Health Assured – confidential help and support for your wellbeing
Click on our Total Rewards Brochure at the bottom of this advert to see the full range of benefits.
Contact and apply:
If you would like to find out more about the role, we would be happy to have an informal discussion with you.
Please contact either Ed Archer, Product Manager via Edwin.Archer@northyorks.gov.uk and 01609 533292 or Christopher Taylor, Service Owner via Christopher.Taylor@northyorks.gov.uk and 01609 533498.
Key Dates:
Closing date: 25 September 2025
Interview Date: 30 September - 03 October 2025
Venue for Interview: County Hall, Northallerton
Key Documents:
Postholders are subject to employment clearances to meet Baseline Personnel Security Standards (link) which includes identity, employment history, right to work, time spent abroad and unspent criminal record (basic DBS) vetting.
NYC is committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Council’s purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services, we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.